FAQ
Commonly asked questionsWe aim to dispatch your item as quickly as possible, but this will depend on the size of your product. Many of our items are also handcrafted so take a little time to ensure they're perfect. Once dispatched, you'll receive a tracking link, so you can look forward to the arrival of your stunning, new simplyboho piece.
For more information on our Shipping Policy see here.
Global shipping:
The estimated shipping time for all our products is 2-3 weeks, including a processing time of 1-6 days. Some special simplyboho pieces might take an extra 1-2 weeks for delivery due to their unique nature. Large, made to order items may take up to 12 weeks.
Read more in our shipping policy here.
Customs, VAT, handling fees:
Enjoy free worldwide shipping on all order. Any customs duties, VAT or carrier fees are already factored in, for all customers in the UK.
We offer a 30-day money-back guarantee on all* our furniture and décor. Not happy with your purchase? Notify us within 30 days of receiving it, and we'll replace or refund you for your purchase.
You can find out more in our returns policy here.
*Excludes customised and made to order items.
If you opt for worry-free protection with our partners Seel at checkout, you can insure your order in case of delivery issues or lost packages. Any claims for such issues must be made directly through Seel, who will handle your refund or resolution under their protection plan. After placing your order, Seel will contact you with instruction about how to claim if you need to.